THE EFFECT OF HUMAN FACTORS ON PORT OPERATIONS

A study was done to look into the handling efficiency of a container port, Malaysia’s port. This study was focus on human factors that affected the operation process. A survey was conducted and Kruskal-Wallis and Mann-Whitney tests were used to analyse the variables. As a result, Kruskal- Wallis test showed that the educational background (0.005) and job specifications (0.000) might affect the degree of job involvement. Based on the result, the study indicated that educational background and job specifications have a significant relationship with job involvement.